How to provide excellent online customer service

How to provide excellent online customer service

In an era where people are trained to have exceedingly short attention spans, responding to customers rapidly is essential. People don’t want to have to call you on the phone and potentially be put through a voicemail maze, they want to communicate with a real person while they’re on your site.

6 traits of a successful entrepreneur

6 traits of a successful entrepreneur

There is no single blueprint for successful entrepreneurs. People from widely different upbringings, geographical locations and personality types go on to create amazing businesses. However, there are some common traits which most successful entrepreneurs share. If you can learn to integrate these traits into your personality, you will dramatically improve your chances of success in entrepreneurship….

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4 common mistakes made by entrepreneurs

4 common mistakes made by entrepreneurs

Perhaps due to the mass adoption of social media, successful entrepreneurs are now internationally revered. In 2016, the average person can get real insights into the lifestyles of superstar business owners such as Elon Musk and feel that such things may, one day, be attainable for themselves. We live in an age of individualism where…

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How to build powerful business relationships online

How to build powerful business relationships online

Some may envision entrepreneurs as lone warriors, standing against the elements and doing anything within their power to ensure their businesses are successful. While there is some truth to this romanticised ideal, working as a lone entrepreneur (or ‘solopreneur’) with no alliances can definitely make your mission more difficult. Instead, it’s a far better idea…

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Importance of employee training for a corporation

Importance of employee training for a corporation

Investing money and time into employee training isn’t just beneficial for a company, it is equally as beneficial for the individuals involved as they get equipped with cutting edge skills that ultimately help a company to grow. Companies that are successful often send their employees on training courses in order to remain ahead of their…

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